NOTE: Based on customer suggestions, we’ve streamlined our ordering process to eliminate the order form. It’s still available here if you want to use it, but it’s not necessary. Just follow the numbered steps below.

1. ORDERING TIP

The simplest, and least costly, way to order is on-line. Simply email a scan of the original photo to us and allow us to email the finished image back to you. You will have to have the image printed yourself locally. This eliminates all postage. However, we generally get better results if we can work from your original, and scan it ourselves. The choice is entirely yours.

2. HOW TO ORDER ON-LINE

Refer to the Photo Restoration, Retouching and Enhancement, and Transforming pages to determine which of our services you need. Then, simply write us a note, explaining what you want done, and email it to us. Attach the photo(s) to the email.

IMPORTANT: Be sure to include your name, mailing address, email address, and a phone number where you can be reached (specify the best time to call).

When we receive your email, we will read your note and analyze your photo(s). We will contact you by email or phone to clarify any points we feel are necessary. And we will send you a price quotation by email. Work begins when you give approval.

3. HOW TO ORDER BY MAIL

Refer to the Photo Restoration, Retouching and Enhancement, and Transforming pages to determine which of our services you need. Then, simply write us a note, explaining what you want done, and mail it to us, along with the photo(s). See the Photo Mailing Tips below.

IMPORTANT: Be sure to include your name, mailing address, email address, and a phone number where you can be reached (specify the best time to call).

When we receive your package, we will read your note and analyze your photo(s). We will contact you by email or phone to clarify any points we feel are necessary. And we will send you a price quotation by email. Work begins when you give approval.

Mail to:
Blue Ridge Creativity
4769 Seagull Way
West Bloomfield, MI 48323

4. SCANNING TIPS

We prefer to scan images on our own equipment for best results. There is never a charge for us to scan your images. If you prefer not to send your originals to us, you can have images scanned locally. Ask your office supply or photo shop to conform to these standards.

• one image per scan
• 300 dpi resolution for 8×10 prints, 600 dpi for snapshot-sized images
• scan at the original size
• RGB or color mode (yes, this is important even for black and white images)
• all scanner auto features turned off (no auto correction for color, contrast, sharpening, red eye, spot removal, etc.)
• save image as .jpg or .tif at the lowest compression available

IMPORTANT: Most scanners make two passes. After the first pass, you will see a proof of what the scan will look like. Note where the crop marks are. They should be tight against the image. If they are not, drag the crop marks to the edges of the subject matter. Then click the ACCEPT button to perform the final scan. If you do so, the resulting image will fill the entire area, providing us with much more to work with.

5. DIGITAL CAMERA IMAGE TIPS

For best results, set the camera for the highest resolution and save images as .jpg. Do not shoot as RAW format.

Please send digital camera images exactly as they come from the camera (no cropping, resizing, color correction, etc.). If you want an image cropped in a certain way, give us instructions and allow us to do it.

6. PHOTO MAILING TIPS

Be sure each photo is in a separate sleeve or envelope, and individually identified. If you’re sending more than one photo, we need you to identify each one. A good way is to write the ID on a yellow ’stickie’ and stick it to the back of the photo. If necessary, lightly write the ID on the back of the photo near the edge with soft pencil. Don’t use a ballpoint pen (which could score the print) or marker (which could bleed through the print).

Protect the photos by sandwiching between sheets of chipboard that are slightly larger than the photos. Place this sandwich into a photo mailer available at stationery and office supply stores.

If you are sending us digital images on a CD, obtain a proper CD sleeve and write your name on the sleeve.

7. PAYMENT

DO NOT send payment with order.

When your job is complete, you will receive an email notice that a proof is available for viewing on your own private web page, and a password to access it. You will be invoiced after you’ve approved the proof of your job.

You may pay in either of two ways.

Pay by check or money order — This is the slower method. When you receive your invoice, mail a check or money order to us, payable to Blue Ridge Creativity. When your check clears, your order will be shipped (either by email, US Postal Service, or the carrier of your choice).

Pay by PayPal — This is the quicker method.

1. After we receive your approval of the proof of your job, you will receive an itemized invoice by email from PayPal.
2. You will make payment to PayPal, following the instructions in the email. You do not need a PayPal account to do this.
3. We will be immediately notified by PayPal, and will package your order and ship it to you (either by email, US Postal Service, or the carrier of your choice).